Thread: Need help with mt4 platform

Funyoo, I'm trading with gomarkets and was using a robot in my live account with no problems at all, then when I attached another ea to the chart it crashed, it's frozen and there's a box appearing with an alert and a bell symbol. So what I've done is removed the go market platform and downloaded a new one and it's working fine until I put the original robot that there was no problem with into the experts folder, and then when I open the platform a whole bunch of robots are appearing, even though I only installed one robot. And it keeps freezing again, so I can't use any robot at the moment. Any ideas?

One is opening an alert box it seems.

any suggestion how to fix it?

Originally Posted by Luther_Blissett

One is opening an alert box it seems.

You can turn alerts off.

What EAs are you using? Sometimes if the .dll is compiled in a different windows version to the one you are using - it can cause problems.

hmm toby you can try to...

1. Rename your "Go Trader MT4" folder to "Go Trader MT4 - backup"
2. Download Go markets mt4.exe setup installation file
3. Do a fresh re-installation for your Go Markets MetaTrader 4
4. Copy your original bot along with the dll files (if any) to their respective folders
5. Try to launch the terminal.exe again
6. Login your live or demo account
7. Attach your expert advisor and adjust the necessary settings for live trading again
8. If it fails or crashes, try to load it in another broker's mt4 platform. If it works on another broker's platform, means there's some conflicting issues with your Go Markets MT4.
9. If loading it on another broker's platform fails as well, try to load your ea in another pc or laptop with your Go Markets MT4 installed. If it works, means it could be your pc's profile problem, if it doesn't work, means it could be your ea that is giving the problem

i download the vs eurocross ea then the problem start.

Originally Posted by Luther_Blissett

You can turn alerts off.

What EAs are you using? Sometimes if the .dll is compiled in a different windows version to the one you are using - it can cause problems.

thanks huios i do it now.

Originally Posted by huios

hmm toby you can try to...

1. Rename your "Go Trader MT4" folder to "Go Trader MT4 - backup"
2. Download Go markets mt4.exe setup installation file
3. Do a fresh re-installation for your Go Markets MetaTrader 4
4. Copy your original bot along with the dll files (if any) to their respective folders
5. Try to launch the terminal.exe again
6. Login your live or demo account
7. Attach your expert advisor and adjust the necessary settings for live trading again
8. If it fails or crashes, try to load it in another broker's mt4 platform. If it works on another broker's platform, means there's some conflicting issues with your Go Markets MT4.
9. If loading it on another broker's platform fails as well, try to load your ea in another pc or laptop with your Go Markets MT4 installed. If it works, means it could be your pc's profile problem, if it doesn't work, means it could be your ea that is giving the problem